Frequently asked questions

PRICES AND PAYMENT METHODS

The prices of our products are indicated in Canadian dollars, and applicable taxes are added at the time of ordering depending on the delivery address. All orders, regardless of their origin, are payable in Canadian dollars. Morice Esthétique Inc. reserves the right to modify its prices at any time. Products are always invoiced based on the prices in effect at the time the order is placed.

We accept the following credit cards: Visa, Mastercard, American Express, Discover, Diners, CUP, JCB and Maestro. We do not accept checks, money orders, or prepaid credit cards.

The transactional site is independent of the Morice Esthétique store and can offer exclusive prices on its website. In addition, certain promotions only apply in store and are therefore not offered on the site.

ORDERING QUESTIONS

Delivery time in Quebec is 1 to 3 business days to major centers, and two to seven days to the regions and the rest of Canada. If your order has not been delivered after 5 days, please contact us on our different channels, Facebook, Messenger or even by email right here. In the event of a strike in postal services, carriers or any other event of an exceptional nature slowing down or preventing the delivery of packages, Morice Esthétique Inc. will make every effort to inform the buyer of the status of the shipment. of his package. Morice Esthétique Inc. cannot be held responsible for any delays caused.

A fee imposed by the carriers will be added to orders with a value less than $100. Morice Esthétique Inc. ships packages through GLS Canada (Dicom), UPS, and Canpar. If you reside in the following areas, there may be extra shipping charges:

  • The Magdalen Islands
  • Prince Edward Island
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nunavut
  • Nova Scotia
  • Yukon

In such instances, we will get in touch with you directly.

Prices displayed on the site https://morice.shop/ are subject to change without notice and are subject to availability. We reserve the right to refuse a sale if there is an error in a price displayed on the site. If an item is no longer available, we will contact you to modify your order or for a refund. No returns or exchanges due to the reduction or promotion of an item will be accepted. If you purchase on the site, the price paid is the final price. All orders are final. All information must be correctly completed. A cancellation fee of 5-20% is applicable for any order cancellation, whether it has been sent or not. Before placing an order, it is your responsibility to ensure that the item in question applies to your vehicle. The descriptions on the site as well as the application lists are for informational purposes only and Morice Esthétique inc. cannot be held responsible if they are inaccurate or incomplete.

Once the order is placed, you will receive a confirmation email in which you will find your TRACKING number. Use this number to track your order on the website of the indicated carrier.

LEGAL NOTICES

By accessing this website and the pages it contains, you agree to be bound by the terms mentioned below. This agreement describes the terms and conditions applicable to your use of the website and the services provided by us or through the website. If you do not agree to these terms, you may not use the Morice Esthétique website.Morice Esthétique reserves the right to cancel any transaction or order in the case of irregularity in the personal or transactional information provided, without having to notify you or otherwise. notify anyone and without any liability to you or anyone.Delivery times may vary depending on the carrier. Delivery charges may apply depending on the weight, dimension of the package, delivery address and the nature of the goods shipped. Some promotions are only available to morice.shop customers

If you use the Morice Esthétique website, you are responsible for ensuring the confidentiality of your account and password. You assume responsibility for all activities that occur under your account or password. This website is intended for ADULTS. You assume full responsibility for the use of any of our services by minors. You agree not to knowingly provide false information on the Website and you agree that use of our Services is subject to all applicable laws. You will be solely responsible for any loss, damage and additional costs that you, Morice Esthétique, third parties or any other person may incur, due to the fact that you have provided false, inaccurate, incorrect or incomplete information or due to your failure to update your registration information or payment information.

Morice Esthétique has implemented an order verification procedure intended to ensure that no person uses the banking or personal details of another person without their knowledge. As part of this verification, the customer may be asked to send a copy of an identity document as well as proof of address. The order will only be validated upon receipt of these parts. Morice Esthétique retains the right to cancel any questionable order or transaction.

Morice Esthétique reminds you that it is your responsibility to check the condition of the package upon receipt by the carrier. It is also your responsibility to check the contents of this package. If the order presents defects, or if the contents of the package do not correspond to your order, contact us directly at 819-850-0199.

Morice Esthétique reserves the right to change prices or remove items from the selection offered at any time. The information contained is accurate to the best of Morice Esthétique’s knowledge at the time of publication, but does not commit this company in any way. Due to market pressures and competition, prices and availability of items may change without notice. In the event of a discrepancy between the price in store and that on the site, the price in store will prevail.

Morice Esthétique strives to represent all merchandise on its site as accurately as possible. However, changes may occur in the characteristics of our suppliers' products without our knowledge. We are committed to maintaining the highest level of accuracy in our descriptive texts, to the best of the information available to us. Depictions of certain products may vary from the actual product and may not fully correspond to the product shown. Misprints, errors, inaccuracies, omissions (including inaccurate product descriptions) or other errors may occur from time to time. Morice Esthétique cannot guarantee that the products and services advertised on the website will be available when ordered or after the order.

The website, its design, texts, graphics, content and videos are the property of Morice Esthétique. The website and its content are protected under the copyright laws of Canada and other countries . Unauthorized use of the Website or the materials therein may violate copyright, trademark, other intellectual property or other applicable laws.

GENERAL

You can chat with an agent on our chat platform on our site. We also have our Facebook page Morice and you can also contact by ici here or by phone at 1-819-850-0199